Groundwork Sourcing is built by Sang (Lee Sang-seop), a nine-year e-commerce seller who got tired of sourcing agents that only translate messages and never own the quality.
Why Groundwork exists
Chinese staff on the ground; founder is based in China
Nine years selling online taught Sang the same lesson every time: agents relay a message and take a fee, then disappear the moment something goes wrong — wrong color, thinner fabric, a slipped lead time, no one accountable.
So he built the agent he wanted as a seller — on the ground, controlling the line, answering for what actually ships.
— Sang, founder · Groundwork Sourcing
See the full process on Quality Control and Factory Visits.